DEFINITIONS:

"Company, we, us or our"

1. Valor Motor Group (Pty) Ltd

"We, us or our" means:

1. Valor Motor Group (Pty) Ltd with Reg. № 2020/570691/07 and Trading As:
• GWM & HAVAL Klerksdorp situated at 30 Leask Street, Klerksdorp, 2570
• GWM & HAVAL Potchefstroom situated at 33 Nelson Mandela Drive, Potchefstroom, 2531
• Kia & Mahindra Mahikeng situated at 2320 Aerodrome Road, Mahikeng, 2735
• GWM & HAVAL Mahikeng situated at C/O First &, Sekame St, Mahikeng, 2735
• GWM & HAVAL Lichtenburg situated at 4 Thabo Mbeki Dr, Lichtenburg, 2740
2. Valor Motor Group (Pty) Ltd with Reg. № 2020/086396/07 and situated at 30 Leask St, Klerksdorp Central, Klerksdorp, 2570

3. VMG Klerksdorp (Pty) Ltd T/A Chery Klerksdorp with Reg. № 2021/990251/07 and situated at 35 Leask St, Klerksdorp Central, Klerksdorp, 2570

"Our site or our website" means the site on which these terms and conditions are displayed, including, but not limited to the following websites (www.vmg.co.za)
"You or your" means the person accessing or using our site.
"Data Subject" means the person to whom personal information relates to (belong to).
“Information Officer” means the head of a private body as contemplated in section 1 of the Promotion of Access to Information Act.

INTRODUCTION:

Valor Motor Group respects the privacy of our users. This Privacy policy explains how we collect, use, disclose, and safeguard users information when users visit our (www.vmg.co.za). It is important that you read this policy carefully before submitting any personal information. If you do not consent to this policy we will not be able to provide its products and/or services to you.

Valor Motor Group whose business includes the collection of Personal Information from its clients, suppliers and employees (Data Subjects). The Company will comply with all the relevant legislation and regulations relating to the protection of Personal Information.

Valor Motor Group is committed to protecting and respecting user’s privacy, and wish to be transparent on how they process personal information and that they are accountable with the Protection of Personal Information Act in relation to not only processing the personal information but ensuring that all clients, suppliers and employees understand their rights thereto.

Valor Motor Group acknowledges that we must comply with South African legislation, in the form of the Protection of Personal Information Act, 2013 (Act no. 4 of 2013) (“POPIA”) as it Processes Personal Information in South Africa. In compliance with the Protection of Personal Information Act 4 of 2013, we commit to process personal information of Data Subjects lawfully and in a reasonable manner which does not infringe the privacy of any such person and according to requirements of applicable legislation.

You are encouraged to review this Privacy Policy frequently to stay informed of any updates. Valor Motor Group reserves the right to change this policy at any time and for any reason.

WHO IS THE COMPANY?

Valor Motor Group will help you find your dream vehicle. We offer top quality vehicles at affordable prices, quality services and the best advice. We strive in building an on-going relationship based on honesty and integrity. We believe that you will walk in as a stranger and leave as part of our family. The growth of Valor Motor Group through the years is proof of personal service and customer care. We at Valor Motor Group falls under the Retail sector as we sell passenger and commercial vehicles in which it includes the entry level, sports utility vehicles, luxury, light commercial, and heavy-duty vehicles. It also has a number of pre-owned, passenger vehicle, and commercial vehicle. We are set out to build lifelong relationships, securing assets and ensuring that any service provided is tailor made to each clients’ needs. In order for our company to provide the best service to its clients, they need to obtain personal information.

This Privacy Policy applies to current, past or future users. Furthermore this Privacy Policy also applies to any third party information which was supplied by the Data Subject to Valor Motor Group.

HOW DOES THE COMPANY COLLECT PERSONAL INFORMATION?

Valor Motor Group will collect personal information directly or indirectly from the Data Subjects. We will process personal information for only the purpose it was collected for and for which consent was given. Our Company may collect further personal information through email correspondence, personal meetings, and telephone calls dealings with the Data Subjects. Furthermore, Valor Motor Group may collect personal information about the Data Subjects from third parties, if necessary and required to perform a service as requested. By requesting Valor Motor Group to deliver a service, and or engaging with Valor Motor Group the Data Subject has consented to the collection and processing of personal information and any further collection necessary to fulfil the business purpose.

WHAT PERSONAL INFORMATION IS REQUIRED FOR PROCESSING AND TO DELIVER A SERVICE?

Valor Motor Group requires the following types of Personal Information from the clients in order to be able to deliver a service and to meet our legal obligations:

Individual details / Personal information of Data Subject:

1.1..1. Name and Surname,
1.1..2. Identification document,
1.1..3. Address (proof of residential address),
1.1..4. Gender,
1.1..5. Marital Status,
1.1..6. Nationality,
1.1..7. Employer,
1.1..8. Job title, and
1.1..9. Family details, including their relationship to the client or employee.
1.1..10. Business operating address;
1.1..11. South African Income Tax registration number;
1.1..12. South African VAT registration number (if applicable per individual/legal entity);

Contact Details:

1.1..13. Email address,
1.1..14. Telephone numbers, and
1.1..15. Fax number.

Financial details:

1.1..16. Banking details, and
1.1..17. Full details on assets.
1.1..18. Information regarding a claim;
1.1..19. Records of correspondence or enquiries from you or anyone acting on your behalf.
1.1..20. Credit history
1.1..21. Sensitive or special personal information including biometric information including but are not limited to fingerprints and images.
1.1..22. Any other information that may be requested from the Data Subject, if required.
We use the information we receive and collect to provide you with the information, products and/or services, to refer you to an appropriate third-party service provider, to communicate with you and /or to provide effective advising.

WHETHER PROVIDING OF PERSONAL INFORMATION IS VOLUNTARY OR COMPULSORY AND THE CONSEQUENCES IF PERSONAL INFORMATION IS NOT PROVIDED:

To fulfil Valor Motor Group purpose or required service that needs to be delivered. We are required to collect the personal information of Data Subjects, as set out above.
Providing personal information as required above is compulsory. Valor Motor Group can decline to transact with any person who refuses to comply with the requirements of Legislation and / or to submit the information necessary to provide a quotation and deliver a service.

Providing information not specifically required by Legislation and/or the company as compulsory is voluntary. However, Valor Motor Group reserves the right to decline to transact with any person who fails to provide any information which it has requested from that person and which the Company deems essential, in its sole discretion.

HOW DOES VALOR MOTOR GROUP STORE AND MANAGE PERSONAL INFORMATION?
The Company may store personal information electronically and/or physically.
Our Company will attempt to take reasonable and appropriate measures to keep such information secure. However, it cannot guarantee the absolute security of personal information.
By transacting with or attempting or proposing to transact with Valor Motor Group in any way, you consent to the storage and management of personal information described in this Privacy Policy and any further storage and management necessary to fulfil the business purpose.

PURPOSE FOR COLLECTING OF PERSONAL INFORMATION?

As described above, Valor Motor Group uses the personal information which it collects to fulfil the business purpose, that is:
• To comply with Legislation;
• To grow and safeguard its business and improve the excellence of the services offered by the Company.
Where required by law, some or all of the personal information collected by the Company may be disclosed to the governmental authority or regulatory body.
The Company will also use the personal information collected by it to conduct its business, including the provision of services, marketing and billing.
By transacting with the Company, or attempting or proposing to transact with the Company in any way, you consent to the use of personal information described in this Privacy Policy and any further use necessary to fulfil the business purpose.

HOW LONG DOES THE COMPANY KEEP THE PERSONAL INFORMATION FOR?

Valor Motor Group will retain personal information for the period prescribed in the Legislation and for the purpose it is required for.

Personal information must be stored for no longer than necessary for the purposes for which it is processed.

Valor Motor Group will keep your Personal Information for a period of five (5) year following the date of termination of the business relationship according to applicable legislation and/or requirements of the company. After this period, your Personal Information will be irreversibly destroyed. We also store and processes personal information for so long as the Company maintains a business relationship or contact with such Data Subject, and for at least five years thereafter. This is a general rule applied by the Company to:

• Ensure that it maintains personal information of all Subjects who could benefit from the Company’s services; and

• Carry out good record-keeping practices, in case the details of any transaction are queried by a Data Subject, governmental authority or regulatory body.

By transacting with the Company, or attempting or proposing to transact with Valor Motor Group in any way, you consent to the length of time for which the Company keeps their personal information.

SUBJECTS’ RIGHTS TO DEAL WITH THEIR PERSONAL INFORMATION:

The Company views itself as the temporary custodian of personal information which is entrusted to the Company and curated by the Company to fulfil the business purpose. Each Data Subject has the right to:

• Withdraw any of the consents given to the Company in relation to the processing of their personal information (however, the Company may continue to process the personal information to the extent necessary to implement a contract with the Data Subject, or to protect the legitimate interests of the Data Subject, or to protect the legitimate interests of the Company, or to comply with any legal obligation);

• Ask the Company to reveal what personal information the Company has relating to the Subject and who has had access to that information (in which case the Company will respond as soon as reasonably practicable);

• Ask the Company to correct or delete any of their personal information, which is inaccurate, irrelevant, out of date, incomplete or misleading (in which case the Company will respond by altering its records, or substantiating its records, as appropriate, as soon as reasonably practicable), provided that the Data Subject will, on request, provide all such correct and accurate personal information as may be required;

• Ask the Company to destroy or delete any of their personal information if it is no longer lawful for the Company to retain it (in which case the Company will respond as soon as reasonably practicable, allowing time for the Company to seek legal advice if necessary);

• Object to the Company processing any of their personal information where the processing is:

• Not covered by consent; or
• Not necessary for carrying out a contract between the Company and for service delivery from the Company; or
• Not necessary to discharge a legal obligation of the Company,

And the Data Subject has reasonable grounds for objection (in which case the Company must cease processing the personal information);

• Object to the Company processing any of their personal information to prevent any direct marketing by the Company to the Data Subject (in which case the Company must cease processing the personal information for this purpose);

• Lodge a complaint to the Information Regulator at:

1.1..1. Physical Address:
JD House, 27 Stiemens Street
Braamfontein
Johannesburg, 2001

1.1..2. Postal Address:
PO Box 31533
Braamfontein, Johannesburg, 2017

1.1..3. Tel:
010 023 5207

1.1..4. Email:
complaints.IR@justice.gov.za / inforeg@justice.gov.za.

1.2. Within the Company’s structure, the collection and processing of Data Subjects’ personal information is managed by Marcelle van der Mescht, who is also the Company’s Information Officer. For all requests relating to the processing of personal information, the Information Officer may be contacted at:

• Email:
popi@vmg.co.za

• Tel:
018 001 0218

SECURITY MEASURES:

The storage and transfer of Personal Information will occur in a secure environment.

Valor Motor Group will ensure that a risk assessment is completed to identify all reasonably foreseeable internal and external risks to Personal Information under its control.

Technical measures will be utilised to secure Personal Information, and such measures may consist of De-identification or Encryption.

Valor Motor Group will ensure that the Information Regulator is notified of any data breaches as soon as reasonably possible and notify all Data Subjects affected by such breaches.

RESPONSIBILITIES OF THE COMPANY:

Valor Motor Group is the Responsible Party, and is committed to accountability, transparency and consensual and responsible Processing of Personal Information.

Our company intends that this Policy will protect a Data Subject’s Personal Information from being compromised in any way, and this Policy is consistent with the privacy laws applicable in South Africa.

The board of directors of the Company is responsible for approving this Policy, and the Information Officer is responsible for managing and implementing the Personal Information protection processes.

The Company’s Information Officer will monitor Personal Information protection regulation to ensure that all developments are incorporated into the Company’s business activities.

LINKS TO OTHER WEBSITES:

Our website or social media platforms may contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.

TRANSFER OF PERSONAL INFORMATION:

We are based and our business operate in South Africa. Your information, including personal information, may be transferred to and maintained on servers located outside of your country of residence, where the data privacy laws, regulations and standards, may not be equivalent to the laws in your country of residence.

We might transfer your personal information to places outside of South Africa and store it there, where our suppliers might process it. If that happens, your personal information will only be transferred to and stored in a country that has equivalent, or better, data protection legislation than South Africa or with a service provider which is subject to an agreement requiring it to comply with data protection requirements equivalent or better than those applicable in South Africa.

When you use our website, followed by your submission of information to us, represents your consent to such transfer. All steps will be reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.

CONTACT DETAILS OF THE INFORMATION OFFICER:

Any questions relating to the Company’s Privacy Policy or the treatment of an individual’s Personal Information should be addressed to the Information Officer, whose contact details are:

Information Officer: Marcelle van der Mescht
Email: popi@vmg.co.za